✦ LEGAL · 법적 고지
Privacy Policy
"we keep your trust close."
1. Information We Collect
When you visit or shop at vifique.shop, we may collect the following categories of personal information:
- Personal identifiers: your name, email address, phone number, and shipping or billing address provided at checkout.
- Payment information: payment is processed securely by our payment provider. We do not store or have access to your full card number, CVV, or bank account details.
- Device and browsing data: IP address, browser type and version, pages visited, time spent on the site, referring URLs, and similar technical data collected automatically via cookies and analytics tools.
- Communications: any emails, contact form submissions, or messages you send us, including their content and metadata.
We collect only what is necessary to operate our store, fulfill orders, and communicate with you.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To process, fulfill, and ship your orders, including sending order confirmations and tracking updates.
- To send marketing communications — including email newsletters and promotional offers — only where you have given your consent or where permitted by applicable law.
- To improve site functionality, user experience, and product offerings based on aggregate usage patterns.
- To respond to your inquiries, support requests, and feedback.
- To detect, prevent, and address fraud, abuse, or other illegal activities.
- To comply with applicable laws, regulations, court orders, or government requests.
3. SMS Marketing (TCPA Compliant)
VIFIQUE offers an optional SMS marketing program. By opting in, you agree to the following terms:
- You may opt in to receive recurring automated marketing text messages from VIFIQUE at the phone number provided.
- Consent to receive SMS messages is never a condition of any purchase.
- Message frequency varies based on your activity and our promotions.
- Message and data rates may apply depending on your mobile carrier and plan.
- To unsubscribe at any time, reply STOP to any message. To request help, reply HELP.
- We use Omnisend to manage our SMS communications. Your phone number is never sold or shared with third parties for their own marketing purposes.
- For further assistance, contact us at hello@vifique.shop.
4. Cookies & Tracking
We use cookies and similar tracking technologies to operate and improve our site. These fall into two broad categories:
- Essential cookies: required for core site functionality, including shopping cart, checkout sessions, and security. These are set by WooCommerce and WordPress and cannot be disabled without affecting the site.
- Analytics cookies: we may use basic, privacy-respecting analytics to understand aggregate site traffic and improve the customer experience. These do not identify you personally.
You may disable non-essential cookies through your browser settings at any time. Please be aware that doing so may affect certain features of the site, including cart functionality.
5. Third-Party Services
We work with the following third-party service providers, each of which has its own privacy policy governing their data practices:
- WooCommerce / WordPress: our e-commerce and content management platform, which handles cart management, order processing, and customer account storage.
- Omnisend: our email and SMS marketing automation platform, used to send promotional communications to subscribers who have opted in.
- Payment processors: Stripe or a similar PCI-compliant payment gateway (this page will be updated once payment configuration is finalized). These processors receive your payment data directly and securely.
We do not grant these parties permission to use your data for any purpose beyond what is necessary to provide their services to us.
6. Data Sharing
We respect your privacy and handle your data with care:
- We do not sell your personal information to any third party, ever.
- We share data only with the service providers listed above, solely as required to fulfill your order or deliver communications you have requested.
- We may disclose your information if required to do so by law, legal process, or government authority, or to protect the rights, safety, or property of VIFIQUE or others.
7. Your Rights (GDPR / CCPA)
Depending on your location, you may have the following rights regarding your personal data:
- Right to access: you may request a copy of the personal data we hold about you.
- Right to correction: you may request that we correct inaccurate or incomplete data.
- Right to deletion: you may request that we delete your personal data (the "right to be forgotten"), subject to legal retention requirements.
- Right to opt out of marketing: you may unsubscribe from email or SMS marketing at any time using the unsubscribe link in any message, or by contacting us directly.
- California residents (CCPA): you have the right to know what personal information we collect and how it is used, the right to delete your data, and the right to opt out of the sale of your data. We do not sell personal information.
To exercise any of these rights, please email us at hello@vifique.shop. We will respond within 30 days.
8. Data Retention
We retain personal data only for as long as necessary for the purposes described in this policy or as required by law:
- Order and transaction records are retained for a minimum of 7 years to comply with tax, accounting, and legal obligations.
- Marketing data (email and SMS subscriber records) is deleted within 30 days of an unsubscribe request.
- Contact and support communications are retained for up to 2 years, then deleted unless required for an ongoing legal matter.
9. Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These include:
- SSL/TLS encryption for all data transmitted between your browser and our site.
- Payment data handled exclusively by PCI DSS-compliant payment processors — we never see or store raw card data.
- Access to customer data restricted to personnel with a legitimate business need.
No method of transmission over the internet is 100% secure. If you have reason to believe your interaction with us is no longer secure, please contact us immediately.
10. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out:
VIFIQUE
hello@vifique.shop
Las Vegas, Nevada, USA